Rental Policies

Reservation

All of our drops can be put on Hold at no charge to the client. A Hold will be placed on the drop from the day the reservation is made from your Lightbox Account. This will guarantee your drop order and delivery dates. The Reservation Portal records Holds on a first-come first-serve basis. We recommend that you call us directly to check availability and condition. If a particular Drop is not available, our helpful staff can usually suggest an alternative. Using the reservation portal on the Drop Shop Digital website does not complete your order.

Cancellation

There is no charge for canceling a reservation. Please notify us in the event you would like to cancel a Hold placed on any of our rental drops.

Pricing

All rental prices are based upon the width of the drop. The number of days a drop remains at your location and where the drop is being used. The minimum rental period is 7 working days. Discounts are available for longer rental periods, and multiple season returns.

Payment

Drop Shop Digital accepts either a Purchase Order number from an approved client, a company check or cash. Credit cards are accepted. All clients must provide an insurance certificate naming Drop Shop Digital LLC as an additional insured on their liability policy.

Late Return

The client is responsible for returning the drop to Drop Shop Digital Studios’ warehouse by the scheduled return date. A daily late fee will be charged to the client if the drop is not returned to our warehouse by the return date.

Warehouse phone number

347-746-5150